Add A FAQ

Use this when adding FAQ content for the Help experience or adding an FAQ accordion to a page.

Last modified: July 10, 2026

link Choose The Right FAQ Type

Need Use
FAQ should be reusable and searchable in Help Ofte stilte spørsmål (tibi-faq)
FAQ should live only on one page Ofte stilte spørsmål (FAQ - Ny) block with manual FAQ items
FAQ should reuse an existing FAQ post inside an accordion Insert FAQ post inside the FAQ block

link Create A Reusable Help FAQ

  1. Go to Ofte stilte spørsmål.
  2. Add a new FAQ entry.
  3. Use the question as the title.
  4. Add the answer in the editor.
  5. Assign the correct Hjelpekategorier.
  6. Preview and publish.
  7. Test it in Help search.

link Add A Page-Level FAQ Accordion

  1. Edit the page.
  2. Add the Ofte stilte spørsmål (FAQ - Ny) block.
  3. Add either Frequently asked question items or Insert FAQ post items.
  4. Set heading level if needed.
  5. Preview the accordion.
  6. Publish or update.

link Visual Guide

link FAQ List

Use Ofte stilte spørsmål to find reusable FAQ entries for the Help experience.

WordPress admin list for Tibi FAQ entries

link FAQ Editor

Use the FAQ editor to write the question title, answer content, and category assignment.

WordPress editor for a Tibi FAQ entry

link Missing Visuals

Add these screenshots when available:

link What To Check On Stage

link When To Ask A Developer

Ask a developer if schema output is important for the page, if accordion behavior is broken, or if an FAQ post does not appear in search after normal checks.