Test Help Search

Use this after publishing Help pages or FAQs to confirm users can find them.

Last modified: July 10, 2026

link What Help Search Includes

Help search should include:

link Steps

  1. Open the Help page on stage: https://beta.tibi.no.
  2. Search for the exact title.
  3. Search for one important word from the content.
  4. If categories are used, test the expected Hjelpekategori filter.
  5. Open the result and confirm it goes to the right page.
  6. Repeat with a typo or shorter phrase if relevant.

link Visual Guide

link Help Search Autocomplete

The Help landing search should show suggestions for matching Help pages and FAQ entries.

Tibi Help search autocomplete suggestions

link Help Search Results

The result page should show Help-only results and preserve the search term.

Tibi Help search result page

link Missing Visuals

Add a category-filter screenshot when the relevant Help category UI is visible.

link Common Problems

Problem Check
No result for exact title Confirm the item is published and is tibi-help or tibi-faq.
Result appears in wrong category Check Hjelpekategorier.
Result is old Search/indexing may need time or reindexing. Ask a developer if it persists.

link When To Ask A Developer

Ask a developer if published content still does not appear after normal indexing, if autocomplete works but the result page does not, or if category filters behave incorrectly.